Official Hospitality Agents

Agents Information Page

Upcoming Fixtures

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  • 2021/22 Arsenal Fixtures (PDF)

    Download this season's fixtures.

  • 2021/22 Matchday Experiences Brochure (PDF)



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What you need to know!

DRESS CODE:  The dress code is smart casual within our hospitality facilities.


TIMINGS: Our hospitality facilities open two and a half hours before kick-off and will remain open for up to an hour after full-time, please check your itinerary provided with your tickets as timings are subject to change.

WHEN WILL WE RECIEVE OUR TICKETS: Providing payment has been paid in full, tickets are normally dispatched to clients via email seven to 14 days prior to the fixture.

HOW DO YOU ACCESS THE STADIUM: Our hospitality facilities can be accessed by any of our Club Level Entrances on the North, South, East or West. The nearest entrance for the hospitality facilities will be referenced on you hospitality tickets.

Note, if your clients have booked The Heritage or The Avenell package, they will need to check in upon arrival at the Woolwich Club Level East reception. The dedicated hospitality desk is directly ahead after walking through the turnstiles. This is to ensure they are met and escorted to their hospitality facility by our matchday staff.

: The unaccompanied minimum age is 14 years old. This means that all under-14s require an adult (aged 18 or over) to attend with them for any match at Emirates Stadium.

Note, there are certain rows at the front of GA, Club Level and Box Level which will not be permitted for 0-3 year-olds. This is based on recommendations from safety experts.

BRINGING BAGS INTO THE STADIUM: All bags brought into the stadium will be searched and tagged. This is a process which takes additional time for fans with bags entering the stadium. Therefore, we strongly encourage fans to not bring a bag with them on matchdays. However, we recognise there will be times when bringing a small bag is unavoidable. 

*NEW* Only an A5 bag (21cm x 15cm x 10cm) or a clear bag will be permitted into the stadium. Suitcases, large luggage (including cabin bags), rucksacks and laptop bags are NOT permitted inside the stadium on matchdays.

We must stress that the Club reserves the right not to authorise any type of bag on any occasion.  Fans arriving with a bag on matchdays should look out for the dedicated bag searching lanes at the stadium turnstiles.

  • Download Map (PDF)

    Map of Emirates Stadium